Grand Hotel Excelsior - Valletta

Breakfast was very good. The room is getting a little old, but still comfortable. Staff is very nice, pool area with small sandy beach and beautiful sea access.

Few sunbeds by the pool. If you want to get one, you have to be down by 8:00 at the latest. Drinks in the hotel are overpriced. Only 2 elevators for a 10 floor building, long waiting time.

Comfortable room, great bed (2*120cm), good room service. Great access to the private beach, great pool. Great location, short distances to Valetta

Furniture has become a little old. Breakfast could be richer, with a greater variety. Beach sunbeds were somewhat worn out and should be renewed

Both breakfast and lunch were below average. I would have expected more from the ambience here. The staff seemed rather overtaxed. There must be no canister scrambled eggs in such a hotel. But there was only one "cook" who could make fresh omlettes and pancakes - in a room for about 200 people - no comment. What a pity, otherwise the hotel, which has gotten old but still has charm, would actually be very good.

Friendly staff. Quite good breakfast buffet.

Few sunbeds with shade at the pool. Although separate beds were marked, this was not implemented by the hotel, so that we had to make use of a chargeable upgrade.

The location is great. The staff is nice. You can get to the old town quickly.

The equipment is a little "outdated".

This hotel is centrally located, within easy walking distance of the centre of Valletta. Its location directly on the harbour is stunning, making a swim in its pool a memorable experience. Our room was very comfortable, well insulated from sound outside the room and beautifully appointed. It was great to have a reasonably sized, efficient fridge in the room, which we could fill with what we liked including drinks bought outside the hotel, rather than a traditional minibar. The convenient parking free of charge was very welcome in a city where it's difficult to find a parking space.

Food was very variable in quality. Dinner was overpriced for what it was. The buffet arrangements for breakfast and dinner were good in that they meant one could ensure a choice of the best available option, but they became wearing after a few days . We did long for one exquisitely crafted meal, rather than trying to choose the best of a pretty mixed lot. Service was similarly variable, some of the staff providing faultless service whereas others were either slapdash or officious to the point of interfering. Having said all that, this was essentially a pleasant, comfortable hotel that we would stay in again and recommend to others because of the comfort of the rooms and the stunning location.

Great location, rooms and friendly recpetions taff.

Poor staff by the Tiki bar. Awful service and poor quality food for the price. A very disappointing factor that would stop me coming again. Also the pool was closed early twice due to wedding which is not good for paying guests and made me feel like a second class citizen. Also having to give your name to get a towel is not standard practice in a 5 star hotel. Needs improving

The staff are always fantastic. Rooms larger than average hotel rooms whatever the price. Location - close to city and bus station.

Although I have mobility issues, I find the Excellsior okay for me. However, I think they could make it clear on their website that mobility could be an issue because of the steep steps and hill before you get to the city/bus stops. However, think it up to individuals to look out for that sort of thing if they do have mobility issues!

Hotel is very well situated to Valletta. The staff are helpful, friendly and polite. The room was large and well furnished.

The guest folder in the room stated that after the guest has left the room would be checked and any item missing would be charged to the guest. A long list of items followed. Many of these were not in the room to start with. This is not what one expects in a 5 star hotel.

Location and view from sea front rooms are breathtaking. Easy access to Valletta

In my eyes price/value for money is awful since the service is really not 5 star level. A lot of extras, which makes your stay feel uncomfortable

The location was good and the Spa was excellent.

The staff were a little arrogant at times. I put this down to the hotel trying to maintain 5 star status.

The location and magnificant views of the harbour

A large party checked in at the same time in another part of the hotel. A 'manager' working at the main check- in desk completely ignored me - a word of apology for keeping me waiting would have been sufficient.

Nice view and superb swimming pool. The Indian Buffet dedicated every Tuesday night is amazing! Tasty and various indian food selection. I appreciated a lot. You will love it!

The moquette in the room was old. It needs to be replaced.

all staff are very kindly, location also nice place

the floor carpet in room are dirty (same as 2 star hotel level or less) Tiki restaurants staff are kindly but bit slow every thing, might be management is not enough. we've taken Chinese buffet Friday, taste was not good and high price compare than taste (more less euro 20 for two parsons is enough)

Good size rooms and bathroom. Lovely pool with super views over the sea Good restaurants

Too many steps to enter and exit hotel.